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Internet Explorer Information

As you may be aware, Microsoft released a Windows update (MS13-088 2888505) further details of this patch can be found here.  As part of this update we have identified an issue that users may experience when using Internet Explorer 10/11 with Life, whereby when they attempt to login they see a loading bar continuously, but don't manage to login.

This is because Internet Explorer 10/11 is now expecting a URL to be added to the compatibility options.  This can be added in the following way:

> On the menu bar go to Tools
(you may need to switch on the menu bar first)

> Choose Compatibility view settings

> Add the domain Thelifecloud.net and click 'Save'

> Shut down the browser session and browse to Thelifecloud.net and enter your credentials and 'Login'.  This should work as expected.

A visual version of the steps above is available here.

If you have any questions then please contact Life Support on 0845 675 1151 who will be happy to assist you further.




Become part of Life:
Info@UniServity.Com


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Spring Term Featured sites

Below are the sites we've featured this term.

To find out more information about them, visit our Pinterest board, Life is...Featured sites

We are always looking for new sites to feature here. We'd love you to volunteer your school as one of them by emailing lara.savory@uniservity.com.


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